Privacy Policy
Effective Date: April 2025
At Global Builder Hardware Sdn. Bhd., your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make purchases from our website or interact with us in any way.
1. Information We Collect
We may collect personal information from you in several ways, including but not limited to:
- Contact Details: Name, phone number, email address, and delivery address.
- Order Information: Items ordered, payment method, transaction history.
- Bulk Order Details: Business name, registration number, delivery schedule.
- Website Usage Data: IP address, browser type, pages visited, time spent on our site.
2. How We Use Your Information
Your personal data may be used for the following purposes:
- To process and deliver your retail and bulk orders.
- To respond to your inquiries or customer service requests.
- To send order updates, invoices, and other related notifications.
- To improve our website, products, and services.
- To send promotional offers or updates (only with your consent).
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:
- With delivery partners to fulfill your orders.
- With payment service providers for processing transactions.
- With IT service providers for website maintenance and support.
- Where required by law or legal obligations.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While we take every reasonable step to secure your information, no online transmission is ever completely secure.
5. Retention of Data
We retain your information for as long as necessary to:
- Complete transactions and services,
- Fulfill legal or accounting requirements, and
- Maintain records for business and tax purposes.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you,
- Request correction of inaccurate information,
- Withdraw consent for marketing communications at any time.
To make any such request, please contact us at the email below.
7. Cookies and Tracking
Our website may use cookies to enhance user experience. You may choose to disable cookies via your browser settings; however, some features of our website may not function properly as a result.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Global Builder Hardware Sdn. Bhd.
📧 Email: globalbuildersb@gmail.com
📞 Phone: +011-5685 4830
📍 Physical Address:
58A, JALAN MASJID NEGERI
TAMAN GUAN JOO SENG
11600 JELUTONG, PENANG.